Problem-Solving

United Metal

Design

Visual design and front end development
Case – Behavior Analytics

Case Studies

Case Study: ClaimSearch Event Tracking Verisk Analytics Sr. Manager UX/UI…
Case – Feedback Management

Case Studies

Case Study: Verisk Claims Feedback Management System Verisk Analytics Sr.…
Case – Journey Mapping

Case Studies

Case Study: Sales Lead Journey Mapping Verisk Analytics Sr. Manager…
Strategy – Behavior Analytics

Strategy

Strategy: Behavior Analytics What is Behavior Analytics? Behavior analytics is…
NBC Hulu Prototype

Design

Design and prototype for initial Hulu interactive television design
Strategy – Design Systems

Strategy

Strategy: Design Systems What is a design system? A design…
Strategy – CX Drivers

Strategy

Strategy: CX Drivers What are CX Drivers? Monitoring the metrics…
Strategy – Feedback Management

Strategy

Strategy: Feedback Management What is a Feedback Management System? Customers…
Strategy – Account Scorecards

Strategy

Strategy: Account Scorecards What is an Account Scorecard? An account…