{"id":3980,"date":"2024-03-18T13:27:34","date_gmt":"2024-03-18T13:27:34","guid":{"rendered":"https:\/\/noelbeane.com\/staging\/5285\/?p=3980"},"modified":"2025-01-11T18:14:22","modified_gmt":"2025-01-11T18:14:22","slug":"claimsearch-mobile-app","status":"publish","type":"post","link":"https:\/\/noelbeane.com\/staging\/5285\/claimsearch-mobile-app\/","title":{"rendered":"ClaimSearch Mobile App"},"content":{"rendered":"<div class=\"n2_clear\"><ss3-force-full-width data-overflow-x=\"body\" data-horizontal-selector=\"body\"><div class=\"n2-section-smartslider fitvidsignore  n2_clear\" data-ssid=\"47\"><div id=\"n2-ss-47-align\" class=\"n2-ss-align\"><div class=\"n2-padding\"><div id=\"n2-ss-47\" data-creator=\"Smart Slider 3\" data-responsive=\"fullwidth\" class=\"n2-ss-slider n2-ow n2-has-hover n2notransition  \">\n        <div class=\"n2-ss-slider-1 n2_ss__touch_element n2-ow\">\n            <div class=\"n2-ss-slider-2 n2-ow\">\n                                                <div class=\"n2-ss-slider-3 n2-ow\">\n\n                    <div class=\"n2-ss-slide-backgrounds n2-ow-all\"><div class=\"n2-ss-slide-background\" data-public-id=\"1\" data-mode=\"fill\"><div data-gradient=\"horizontal\" data-color-start=\"RGBA(236,236,236,1)\" data-color-end=\"RGBA(171,171,171,1)\" style=\"background:linear-gradient(to right, RGBA(236,236,236,1) 0%,RGBA(171,171,171,1) 100%);\" class=\"n2-ss-slide-background-color\"><\/div><\/div><\/div>                    <div class=\"n2-ss-slider-4 n2-ow\">\n                        <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1200 400\" data-related-device=\"desktopPortrait\" class=\"n2-ow n2-ss-preserve-size n2-ss-preserve-size--slider n2-ss-slide-limiter\"><\/svg><div data-first=\"1\" data-slide-duration=\"0\" data-id=\"66\" data-slide-public-id=\"1\" data-title=\"NB Home Slide 2\" class=\"n2-ss-slide n2-ow  n2-ss-slide-66\"><div role=\"note\" class=\"n2-ss-slide--focus\" tabindex=\"-1\">NB Home Slide 2<\/div><div class=\"n2-ss-layers-container n2-ss-slide-limiter n2-ow\"><div class=\"n2-ss-layer n2-ow n-uc-uTX9LuL79bhi\" data-sstype=\"slide\" data-pm=\"default\"><div class=\"n2-ss-layer n2-ow n-uc-8bI82Kqgmtxd\" data-pm=\"default\" data-sstype=\"content\" data-hasbackground=\"0\"><div class=\"n2-ss-section-main-content n2-ss-layer-with-background n2-ss-layer-content n2-ow n-uc-8bI82Kqgmtxd-inner\"><div class=\"n2-ss-layer n2-ow n2-ss-layer--block n2-ss-has-self-align n-uc-lM5kOAW8vINQ\" data-pm=\"normal\" data-sstype=\"row\"><div class=\"n2-ss-layer-row n2-ss-layer-with-background n-uc-lM5kOAW8vINQ-inner\"><div class=\"n2-ss-layer-row-inner \"><div class=\"n2-ss-layer n2-ow n-uc-p9y2ARD3ZfOo\" data-pm=\"default\" data-sstype=\"col\"><div class=\"n2-ss-layer-col n2-ss-layer-with-background n2-ss-layer-content n-uc-p9y2ARD3ZfOo-inner\"><div class=\"n2-ss-layer n2-ow n-uc-SDWp748aCohq\" data-pm=\"normal\" data-sstype=\"layer\"><\/div><div class=\"n2-ss-layer n2-ow n-uc-lJRsB7oTt6Va\" data-pm=\"normal\" data-sstype=\"layer\"><div class=\" n2-ss-item-image-content n2-ss-item-content n2-ow-all\"><img loading=\"lazy\" decoding=\"async\" id=\"n2-ss-47item2\" alt=\"\" class=\"skip-lazy jetpack-lazy-image\" width=\"360\" height=\"360\" data-skip-lazy=\"1\" src=\"\/\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/03\/wordpress_hero_360x360_PROJECTS_cs_mobile_v2.png\" \/><\/div><\/div><\/div><\/div><div class=\"n2-ss-layer n2-ow nb-home-hero-desc n-uc-SJp6e1SaVJqm\" data-pm=\"default\" data-sstype=\"col\"><div class=\"n2-ss-layer-col n2-ss-layer-with-background n2-ss-layer-content n-uc-SJp6e1SaVJqm-inner\"><div class=\"n2-ss-layer n2-ow n-uc-fzY6CbpHTtdg\" data-pm=\"normal\" data-sstype=\"layer\"><div class=\" n2-ss-item-image-content n2-ss-item-content n2-ow-all\"><img loading=\"lazy\" decoding=\"async\" id=\"n2-ss-47item3\" alt=\"Verisk Analytics\" class=\"skip-lazy jetpack-lazy-image\" width=\"400\" height=\"300\" data-skip-lazy=\"1\" src=\"\/\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2023\/09\/NB000_logos_400x300_Verisk.jpg\" \/><\/div><\/div><div class=\"n2-ss-layer n2-ow nb-home-hero-desc-heading n-uc-eQbcY5UrcahO\" data-pm=\"normal\" data-sstype=\"layer\"><div id=\"n2-ss-47item4\" class=\"n2-font-f9ae1ec5dca239e51a6aafdf6d0d3ec0-hover   n2-ss-item-content n2-ss-text n2-ow\" style=\"display:block;\">ClaimSearch Mobile App<\/div><\/div><div class=\"n2-ss-layer n2-ow n-uc-tCftGY2HvHxp\" data-pm=\"normal\" data-sstype=\"layer\"><div class=\"n2-ss-item-content n2-ss-text n2-ow-all\"><div class=\"\"><p class=\"n2-font-207c3f7b679bbd7c724b00c47a7fdb39-paragraph   \">Senior Manager and Lead Designer for the reimagining of the ClaimSearch application suite for Verisk Analytics.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>                    <\/div>\n\n                                    <\/div>\n            <\/div>\n        <\/div>\n        <\/div><ss3-loader><\/ss3-loader><\/div><\/div><div class=\"n2_clear\"><\/div><\/div><\/ss3-force-full-width><\/div>\n\n\n<div class=\"nb-content-container wp-block-uagb-container uagb-block-8ba2cd16 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"nb-content-right-col-left wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<div class=\"nb-post-client-frame wp-block-uagb-container uagb-block-0465a698\">\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"300\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2023\/09\/NB000_logos_400x300_Verisk.jpg?resize=400%2C300&#038;ssl=1\" alt=\"Verisk Analytics\" class=\"wp-image-591\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2023\/09\/NB000_logos_400x300_Verisk.jpg?w=400&amp;ssl=1 400w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2023\/09\/NB000_logos_400x300_Verisk.jpg?resize=300%2C225&amp;ssl=1 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"nb-post-client-name\">ClaimSearch Mobile App<\/p>\n\n\n\n<p class=\"nb-post-client-role\">Senior Manager UX\/UI Design<\/p>\n\n\n\n<p class=\"nb-post-client-date\">2014-2023<\/p>\n\n\n<div class=\"taxonomy-post_tag nb-case-sidebar-tags-container wp-block-post-terms\"><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/adaptability\/\" rel=\"tag\">Adaptability<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/collaboration\/\" rel=\"tag\">Collaboration<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/design-thinking\/\" rel=\"tag\">Design Thinking<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/figma\/\" rel=\"tag\">Figma<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/human-centered-design\/\" rel=\"tag\">Human-Centered Design<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/ideation\/\" rel=\"tag\">Ideation<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/interaction-design\/\" rel=\"tag\">Interaction Design<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/journey-mapping\/\" rel=\"tag\">Journey Mapping<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/mobile\/\" rel=\"tag\">Mobile Apps<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/prototyping\/\" rel=\"tag\">Prototyping<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/system-thinking\/\" rel=\"tag\">System Thinking<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/user-research\/\" rel=\"tag\">User Research<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/ux-design\/\" rel=\"tag\">UX Design<\/a><span class=\"wp-block-post-terms__separator\">, <\/span><a href=\"https:\/\/noelbeane.com\/staging\/5285\/tag\/visual-design\/\" rel=\"tag\">Visual Design<\/a><\/div><\/div>\n\n\n\n<div class=\"nb-content-right-col-right wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p class=\"nb-post-text-subhead\">ClaimSearch Mobile App<\/p>\n\n\n\n<p class=\"nb-post-sub-section-h2\">Search Form<\/p>\n\n\n\n<p class=\"nb-post-sub-section-body\">The initial landing screen for the ClaimSearch mobile app is the search by claim. This search form enables users to access their claim data while in the field. The target persona for this application includes Claims Adjusters, Law Enforcement and Special Investigators who spend considerable time away from their desktop but need claim data to confirm observations.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"701\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_search.png?resize=353%2C701&#038;ssl=1\" alt=\"\" class=\"wp-image-5109\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_search.png?w=353&amp;ssl=1 353w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_search.png?resize=151%2C300&amp;ssl=1 151w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n\n\n\n<p class=\"nb-post-sub-section-h2\">Camera<\/p>\n\n\n\n<p class=\"nb-post-sub-section-body\">An image upload feature is also provided that allows the user to employ their mobile device\u2019s camera to capture an image and attach that image to a specific claim (based on user access).&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"701\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_upload_image.png?resize=353%2C701&#038;ssl=1\" alt=\"\" class=\"wp-image-5110\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_upload_image.png?w=353&amp;ssl=1 353w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_upload_image.png?resize=151%2C300&amp;ssl=1 151w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n\n\n\n<p class=\"nb-post-sub-section-h2\">Voice Recorder<\/p>\n\n\n\n<p class=\"nb-post-sub-section-body\">The Voice Recorder uses the mobile devices microphone to capture audio and attach it to a specific claim. Most common use cases for this feature include onsite interviews at Location of Loss and deposition statements. These recordings can be attached to a specific claim and can be accessed via the ClaimSearch Case Manager application.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"701\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_voice.png?resize=353%2C701&#038;ssl=1\" alt=\"\" class=\"wp-image-5113\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_voice.png?w=353&amp;ssl=1 353w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_voice.png?resize=151%2C300&amp;ssl=1 151w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n\n\n\n<p class=\"nb-post-sub-section-h2\">Matching Claims<\/p>\n\n\n\n<p class=\"nb-post-sub-section-body\">The initial action of search by claim returns the same matching claim results as the desktop application. An additional click on each search result will open further claim details similar to the desktop experience but scaled to consider mobile device environment.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"701\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_search_results.png?resize=353%2C701&#038;ssl=1\" alt=\"\" class=\"wp-image-5108\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_search_results.png?w=353&amp;ssl=1 353w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_search_results.png?resize=151%2C300&amp;ssl=1 151w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n\n\n\n<p class=\"nb-post-sub-section-h2\">VIN Decoder<\/p>\n\n\n\n<p class=\"nb-post-sub-section-body\">Users can validate the VIN number of a vehicle from the initial search form (search button to the right of the input field). The results of this validation (powered by a third party VIN Decoder) will display a breakdown of the 16-17 character VIN number. This empowers user to validate VIN numbers while mobile or onsite at a specific Location of Loss.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"701\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_vin_decoder.png?resize=353%2C701&#038;ssl=1\" alt=\"\" class=\"wp-image-5112\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_vin_decoder.png?w=353&amp;ssl=1 353w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_vin_decoder.png?resize=151%2C300&amp;ssl=1 151w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n\n\n\n<p class=\"nb-post-sub-section-h2\">VIN Decoder Details<\/p>\n\n\n\n<p class=\"nb-post-sub-section-body\">An additional click on the individual elements of a VIN number will result in a detailed view which further informs the user and allows for deeper validation of a VIN.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"353\" height=\"701\" src=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_vin_decoder_detail.png?resize=353%2C701&#038;ssl=1\" alt=\"\" class=\"wp-image-5111\" srcset=\"https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_vin_decoder_detail.png?w=353&amp;ssl=1 353w, https:\/\/i0.wp.com\/noelbeane.com\/staging\/5285\/wp-content\/uploads\/2024\/04\/NB033_ClaimSearch_mobile_vin_decoder_detail.png?resize=151%2C300&amp;ssl=1 151w\" sizes=\"auto, (max-width: 353px) 100vw, 353px\" \/><\/figure>\n\n\n\n<p class=\"\"><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Mobile application for ClaimSearch<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"wp-custom-template-nb-home","format":"standard","meta":{"nf_dc_page":"","_uag_custom_page_level_css":"","_swt_meta_header_display":false,"_swt_meta_footer_display":false,"_swt_meta_site_title_display":false,"_swt_meta_sticky_header":false,"_swt_meta_transparent_header":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[20],"tags":[77,79,60,64,76,82,83,36,73,69,81,78,25,23],"class_list":["post-3980","post","type-post","status-publish","format-standard","hentry","category-design","tag-adaptability","tag-collaboration","tag-design-thinking","tag-figma","tag-human-centered-design","tag-ideation","tag-interaction-design","tag-journey-mapping","tag-mobile","tag-prototyping","tag-system-thinking","tag-user-research","tag-ux-design","tag-visual-design"],"yoast_head":"<!-- This site is optimized with the Yoast SEO 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