System Thinking

Strategy – Feedback Management

Strategy

Strategy: Feedback Management Feedback Management System Convert Customers to Trusted…
Strategy – Account Scorecards

Strategy

Strategy: Account Scorecards Account Scorecards Measure Customer Satisfaction An account…
ClaimSearch Style Guide

Design

Styleguide documentation for ClaimSearch application
ClaimSearch 2.0

Design

Redesign of ClaimSearch application and design system
NBC iTV

Design

Interaction design for NBC Universal and Samsung content
NBC Archive

Design

Product design and conceptualization of NBC Universal Archive portal
NBC Learn

Design

Ideation and design for NBC Learn web portal