System Thinking

Strategy – Qualitative Coding

Strategy

Strategy: Qualitative Coding What is Qualitative Coding? What are you…
Case – Behavior Analytics

Case Studies

Case Study: ClaimSearch Event Tracking Verisk Analytics Sr. Manager UX/UI…
Case – Account Scorecards

Case Studies

Case Study: Verisk Claims CX Scorecard Verisk Analytics Sr. Manager…
Case – Feedback Management

Case Studies

Case Study: Verisk Claims Feedback Management System Verisk Analytics Sr.…
Case – CX Drivers

Case Studies

Case Study: Verisk Claims CX Drivers Index Verisk Analytics Sr.…
Strategy – Behavior Analytics

Strategy

Strategy: Behavior Analytics What is Behavior Analytics? Behavior analytics is…
NBC Web Portals

Design

NBC Universal web portals for property content and merchandise
Telemundo Hero

Design

Dynamic hero banner for Telemundo web portal
UBS Save The Date

Design

Online invitation template and custom event communication
NBC Hulu Prototype

Design

Design and prototype for initial Hulu interactive television design