NB Home Slide 2
Verisk Analytics
ClaimSearch 2.0

Senior Manager and Lead Designer for the reimagining of the ClaimSearch application suite for Verisk Analytics.

ClaimSearch 2.0

The ClaimSearch application is a suite of 10 products, features and a mobile app. It is an invaluable resource for measuring risk and fraud in the insurance claims industry and is designed to streamline investigative workflows and improve claims management.

Home Page

The home page is designed to provide quick access to the multiple products and features as well as to surface relevant claims that require immediate attention.

Home Page

Matching Claims Report

The flagship product of the application suite is the matching claim search result. This feature is a visualization of an insurance claim and includes a claim tree which is the breakdown of all entities involved and a claim detail workspace.

Initial Claim

Claim Details

The claim detail view includes a table grid view of all matching claims. This section also includes a timeline visualization of all matching claims as well as a Google Map of all locations related to the claim.

Matching Claims Grid View

Matching Claims History Timeline

Matching Claims Map

Matching Claims Recommendations and Shopping Cart

The initial landing screen for the ClaimSearch mobile app is the search by claim. This search form enables users to access their claim data while in the field. The target persona for this application includes Claims Adjusters, Law Enforcement and Special Investigators who spend considerable time away from their desktop but need claim data to confirm observations.

Report Recommendations

Shopping Cart

ClaimSearch Mobile Application

The application provides three main tools which are a search form, an image upload, and a voice recorder. The navigation at the bottom of the screen allows for quick access to each feature. 

Mobile Home Page

Search Results

VIN Decoder

Image Upload

Voice Recorder